Oliva Zake's Professional details
Current Position(s)
Information Architecture Manager - Eastern Cape Operating Unit | Distribution Division, Informantion Management Department | Eskom Holdings Limited
East London, South Africa | 2008 - present
Mining, Energy and Natural Resources
My work entails engaging system, process, data and work practices in order to identify, analyse, define and address data related issues.
Responsibilities/Duties:
Facilitate and Co-ordinate Meetings
Analysis and resolution of data related issues
Manage IAM team
Manage IAM budget
Manage data improvement projects
Provide strategic direction and guidance to unit
Develop and implement information architecture governance structures
Ensure that data with Southern Region is maintained at the defined level
Perform process and/or system analysis in order to resolve process or system issues that may impact data quality
Ensure the business is trained on business process and data control points
Champion information architecture improvement projects
Conduct monthly audits and present audit findings on data performance
Track data KPIs weekly and implement corrective action for underperforming KPIs
Previous Position(s)
ICT and Telecommunications
Responsibilities/Duties:
Facilitate and Co-ordinate Meetings
Analysis and Anticipation of Client Needs
Generate revenue as per yearly targets
Interaction with and Presentations to Senior Management
Account Administration, Reporting, Tracking and Management
Requirements Elicitation, Analysis and Documentation
Provide Communication to and from the Client
Provide Periodic Updates/Reports on Accounts
Provide Innovative Products/Services to the Client
Ensure Client Satisfaction
Project Management and Supervision
Other
Short-term Contract:
Responsibilities/Duties:
Facilitate JAD Sessions
Analysis of ELIDZ Functions and Processes
Perform Business Process Re-engineering
Develop and implement Business Process Methodology
Interaction with and Presentations to Senior Management
Project Administration, Reporting and Tracking
Requirements Elicitation
Process Analysis and Documentation
Government, Public Administration and Defence
Responsibilities/Duties:
Facilitate JAD Sessions
Analysis of Department Functions and Processes
Interaction with and Presentations to Senior Management and Chief Directors
Project Administration, Reporting and Tracking
Requirements Elicitation
Development of Business and Data Models for input into User Requirements Specification and Design Document
Analyst Programmer and Business Process Modeler | Daimler Chrysler South Africa
East London, South Africa | 2005 - 2006
Manufacturing and Industrial
Responsibilities/Duties:
Facilitate JAD Sessions
Process Modeling and Optimization
Perform Business Process Re-engineering
Co-ordinate Process Improvement Projects
Generate Reports for the Business
Systems Analysis and Design
Educational history
Secondary
Stirling High School, East London, South Africa (1998)
Tertiary
East London, South Africa | 2004 - 2007
Master of Commerce - Information Systems
By full thesis: ICTs for Development
East London, South Africa | 2003 - 2004
Bachelor of Honours - Information Systems
By partial thesis: ICTs for Development
East London, South Africa | 1998 - 2002
Bachleor of Commers - Information Systems and Management
East London, South Africa | 2011 - present
PHD - Information Systems
By full thesis: ICTs for Development
Testimonials
Mziwonke Martin
"“I have worked closely and had a professional relationship with Oliva. I found her to be consistently pleasant, tackling all assignments with dedication and smile. She personifies the phrase Team Player, who is always willing to share her knowledge with the rest of the team.
She assumed leadership role in our sales meetings, motivating and inspiring others. Frequently contributes to the development of new ideas and methods, and her creativity resulted in cost savings and efficient working methods during her tenure.
Works on complex problems where analysis of situations requires an in-depth evaluation of multiple factors, and always came out tops because of her attention to detail. Very passionate about executing a project or assignment, and is always keen on getting feedback on work complited, whether positive or negative.
She was very helpful to me when i joined the company and fastracked me with the technology at the time. She is very reliable with excellent communication skills, and knows how to relate with customers and colleagues. I highly recommend her to any organization. She is a team player and would make a great asset to any organization.” March 14, 2011" - 2011
Nwabisa Mavuso
"“I work with Oliva at Eskom. Oliva's strongest management attribute is her RESILIENCE. She has a Positive Attitude that encourages team work and collaboration – going out of her way not only to give instruction, but placing herself in situations that encourage knowledge sharing and leveraging on team strengths. She does not let crises overwhelm her – she meticulously goes through the issues and is able to separate emotional responses (from her data customers) from hard facts and is thus able to rise above situations and see the opportunity in every challenge.
She is Strategic Thinker and very receptive to her customer needs and is able to make calculated risks. She has gone beyond the operational numbers game (targets) – and positioned data as one of the regional strategic get-right priorities.
Oliva is also Pro-active and a Change Agent who is re-writing the rule book of data management in the region. She has pro-actively taken an interest in resolving process inefficiencies that result in bad data quality. Shas he introduced the Data Governance Framework to the business and has set up the Data Governance Committee.
Oliva has demonstrated a high degree of Adaptability. She has gone beyond taking the stance that her section merely generates data reports – she has formed strategic links with business to improve business process efficiencies and in the instance where there was just “an understanding” existing, she has taken the time to engage stakeholders to define the terms of engagement and has set up workgroups with specific sections where she feels added focus would derive maximum value.
She is an Integrator whose style of management is consultative and engaging and so it has been easier for her to always look at the bigger picture whilst working with details. She has ensured that Business Systems Officers get involved in improving data and sharing common user mistakes upon which she builds process improvements.
She is an asset and a great person to work with.” February 22, 2011" - 2011
