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Ntombo Hobo

Nickname: 'Ntombo'

Customer Services Manager, Spearsystem Packaging


Born in East London South Africa

Ntombo is a vibrant, dynamic, outgoing people’s person with passion for relationship management.
I am a professional executive working on an International level and have the ability to deal with cross cultures
Sales and Marketing environments is where I fit in well particularly focusing on Customer Service, Relationship Management ,consumer education and new business development field since1994 .17 years of experience and exposure from various sectors including Banking, Insurance, Telecommunications, Manufacturing Supply Chain particularly in FMCG environments which has developed a strategic leader in me .
Specialties: Service Delivery and Customer Relationship Management.

Contact details

ntombo.hobo@spearsystem.com

sinoandsolly@gmail.com

M: 0849147274


Business Address

Ntombo Hobo's Professional details

Current Position(s)

Customer Services Manager | Customer Services | Spearsystem Packaging
Johannesburg South, South Africa | 2010 - present

Consumer Goods, Fashion and Retail

Provide a leadership role to my team, managing the Customer Services Department and specific customer accounts to ensure optimum service delivery is achieved in line with the organisational strategy.

Previous Position(s)

KZN Region,Customer Services Coordinator | Customer Services | Treofan / Fima Films
Johannesburg, South Africa | 2008 - 2010

Consumer Goods, Fashion and Retail

Managing overall service delivery of the company in KZN Region to ensure that business is retained and developed in-line with the Company’s sales strategy

Consultant | Customer Services | Telkom SA Limited
Johannesburg, South Africa | 1998 - 2008

ICT and Telecommunications

Consulting on overall organisational customer service delivery and Assistant Branch Manager.

Educational history

Secondary

Hlokoma High School, East London, South Africa (1992)

Tertiary

UNISA

Pretoria, South Africa | 2008 - 2009

Project Management - Project Management

UNISA

Pretoria, South Africa | 2007 - 2008

Customer Service Management - Customer Services

UNISA

Pretoria, South Africa | 2009 - present

National Diploma in Management - Business Management

Final Year student


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